Digital Excellence for a leading industrial supplier

Endress+Hauser delivers instrumentation products that help businesses achieve success by improving efficiency and safety, while reducing environmental impact. Its customers operate within chemical, food and beverage, life sciences, energy, mining, minerals, metals, oil and gas, and water industries.

Despite a well-established position as the global leader, its traditional marketing approach was facing fierce competition from new digital-first entrants. Endress+Hauser’s market share was starting to decline.

Although the business was still capturing leads and attracting new customers, the internal team knew that its existing technology stack was holding it back. And without the right in-depth, data-driven insights, Endress+Hauser was unable to make fully informed decisions. It was time to build on existing success, move to the next level, and focus on social media and email marketing excellence.