Magento e-commerce Support

As a Magento Agency we are used to running complex Magento stores. Even if they have not been developed by ourselves. Our 73 certified Magento experts will take care of your platform and assure your business continuity is secured.

Our support services include:

• Code review and auditing
  Meticulously examining your site's codebase to identify potential issues, streamline functionality, and ensure optimal security and efficiency for your  e-commerce platform. 

• Magento updates and upgrades
  Stay ahead of the curve with our comprehensive Magento Support and Upgrades service, providing timely updates and enhancements to your e-commerce platform, ensuring you benefit from the latest features, security improvements, and overall performance optimisation.

• Continuous improvement (agile approach CI/CD)
  Enabling your e-commerce business to evolve and adapt rapidly, consistently delivering high-quality features and enhancements to elevate your online store's performance and user experience.

• 24 x 7 x 365 support (not only hosting, also application)
  Our dedicated team of experts is always available to address your needs and ensure the seamless operation of your e-commerce business, day and night.

• E-commerce performance dashboards
  Clear, actionable insights and data-driven analysis, empowering you to make informed decisions and optimise your store's performance.

• Pro-active website health monitoring 
  Benefit from our proactive Website Health Monitoring service, diligently overseeing your e-commerce platform's performance and stability, allowing us to detect and resolve potential issues before they impact your online store's functionality and customer experience.

• Security monitoring
  Monitoring service, employing advanced tools and techniques to safeguard your e-commerce platform against potential threats

Because we work with dedicated client teams we always have developers who know your specific setup.